Website University of North Georgia

UNG Community Counseling Clinic

Job Title: Clinic Coordinator, Location: UNG-Dahlonega, GA – 199 Choice Avenue
Full/Part Time: Full-Time
Job ID: 236134

Job post will remain open through 12/22/21. Please apply through the Careers web portal:

Position will be filled as soon as possible with a potential start date of 2/1/22.

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university’s signature leadership programs is its 800-member Corps of Cadets on UNG’s Dahlonega Campus.

Job Summary
The University of North Georgia is currently accepting applications for a Clinic Coordinator on the Dahlonega campus. This is a professional full-time staff working position 40 hours a week providing clerical and administrative assistance coordinating and managing the UNG Community Counseling Clinic day-to-day operations. This position is a critical part of our team. This position serves to oversee the clinic’s daily operation, administrative tasks, and aids in coordinating the clinical mental health services for community-based counseling serving individuals with mental health and wellness concerns. Applicant must commit to working a flexible schedule to aid the director. Applicant must be available to work at the clinic in Dahlonega Monday through Thursday from 10:00 am – 6:15 pm. Friday is a remote workday so the applicant would work 8 hours from home.

• Office Management: Manage day-to-day operations, clinical staff and delegating responsibilities and shared oversight of a dedicated graduate assistant. Coordinating with UNG support services to ensure operations are fully functional. Maintain current procedures outlined in the Clinic Handbook and update as needed.
• Administrative Supervision: Crisis supervision and back-up, particularly if outside agency is involved (i.e., Child/Adult Protective Services, university police, suicidal ideation, etc.). Aid in the oversight and training of 4-5 graduate counseling interns. Aid graduate counseling interns in learning the phone system and ensuring ease of operations with our EHR (Titanium), and our recording system (Polycom). Review and provide daily feedback for graduate counseling interns¿ DART notes and Treatment plans.
• Administrative Assistance: Respond to client correspondence and requests via the dedicated clinic e-mail and voicemails; Aid in taking and coordinating assignment of client intakes and scheduling appointments. Provide referral resources. Match interns to new clients who are requesting services.
• Other: Provide direct service as needed and perform additional duties as assigned by the director.
• Crisis Consultation: Assist interns as they counsel clients with issues related to mandated reporting and aid in assisting clients who need emergency services/1013.
• Interface with Department of Family and Children’s Services, CASA, and South Enotah Child Advocacy Center.

Knowledge, Skills & Abilities
• Knowledge of computers, scheduling, and record keeping applications.
• Knowledge of Polycom, Titanium, Excel, and Shortel phone system is advantageous, but not required.
• Leadership and delegation abilities with a kind and professional disposition will serve an applicant well in this position.
• Excellent training and supervision skills. Understanding of a working model of supervision.
• Demonstrated ability to thrive and perform in an ever-changing, fast-paced environment caring for many high-risk clients.
• Strong problem-solving skills, intrinsic motivation, and attention to detail.
• Strong communication skills, both verbal and written.
• Exceptional interpersonal skills.
• Excellent conflict management and de-escalation skills.
• Ability to be a part of a team and understand developmental stages of entry-level graduate students so as to engage with them in a patient and encouraging manner.
• Excellence in client care and knowledge of the ACA Code of Ethics, and reporting statutes in the state of Georgia.
Required Qualifications
• Master’s Degree in Counseling, Social Work, Marriage and Family Therapy, or Psychology.
• Experience as a licensed professional counselor, licensed marriage and family therapist, licensed clinical social worker, or associate professional counselor will be considered.
• Licensed Professional Counselor (preferable) or Associate Professional Counselor in the State of Georgia or Licensed Marriage and Family Therapist in the State of Georgia or Licensed Clinical Social Worker. The applicant must maintain professional licensure as a Licensed Professional Counselor, Licensed Marriage and Family Therapist, or Licensed Clinical Social worker in the state of Georgia and license must be in good standing. *We do not provide supervision towards full licensure for APC’s on-site.
Preferred Qualifications
• Two years of experience as a licensed professional counselor (candidates will be considered if they have considerable and rich experience prior to licensure), licensed marriage and family therapist, licensed clinical social worker, or related mental health field is preferred.
Required Documents to Attach
• Resume
• Cover letter
• Unofficial Transcript
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Equal Employment Opportunity
The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.
Other Information
This role is considered a position of trust.
Special Applicant Instructions
Please submit contact information for three professional references

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